Appointments
**The credit card used to Hold your reservation will only be charged if you late cancel or no show. It cannot be charged for the complete service, as all therapists must receive payment to their own merchant account.
***When booking Online, please note that the therapists at Healing Hands practice independently. The rates listed when booking are common amongst the therapists.
Appointments cancelled with less than 24 hours notice carry a 50% charge. This also applies to same-day appointments; meaning that if you cancel or don’t show up for an appointment that you made earlier that day, you are responsible for paying 50% of the fee. This fee goes directly to the therapist for reserving their time.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.